INDICATOR	MEASURE	SOURCE	NUMERATOR	DENOMINATOR	DATA SOURCE	
1. Active consumer and family participation in decisions concerning treatments. 	The percentage of consumers who actively participate in decisions concerning their treatment; as defined by the consumers response to survey questions regarding treatment: 
-I not staff, decided my treatment goals.
-I felt comfortable asking questions about my treatments and medication.

Note: This is based on a five point scale ranging from very satisfied to not satisfied.	MHSIP Report Card	The number of consumers who respond positively to those questions.	The total number of consumers who are surveyed.	MHSIP Consumer Survey	

INDICATOR	MEASURE	SOURCE	NUMERATOR	DENOMINATOR	DATA SOURCE	
2.  Percent of persons discharged  from impatient care who receive services in seven days. 	The total  number of discharges from psychiatric inpatient care during the past year that were followed by at least one outpatient (non-emergency) care visit within 7 days, divided by the number of all discharges from psychiatric inpatient care during the past year.	MHSIP Report Card	The total number of discharges from psychiatric care during the past year that were followed by at least one outpatient (non-emergency) care visit within 7 days.	The number of all discharges from psychiatric inpatient care during the past year.	Enrollment/encounter data	

INDICATOR	MEASURE	SOURCE	NUMERATOR	DENOMINATOR	DATA SOURCE	
3.   Receipt of information to make informed choices.	The percent of consumers who receive adequate information to make informed choices; as defined by the consumer response to survey questions regarding adequate information: 
-I felt comfortable asking about my treatment and medication 
-I was given information about my rights
-Staff told me what side effect to watch for. 

 Note: This is based on a five point scale ranging from very satisfied to not satisfied.	MHSIP Report Card	The percentage of consumer who respond positively to those questions.	The total number of consumers surveyed.	MHSIP Consumer survey	

INDICATOR	MEASURE	SOURCE	NUMERATOR	DENOMINATOR	DATA SOURCE	
4.   Treatment  (including  prevention, assessment, intervention, rehabilitation, and habitation) follows best practice guidelines.	The total  number of  adults with a diagnosis of depression who received medication a the range specified by the American Psychiatric Association (APA) guidelines, divided by the total number of adults with the diagnosis who were prescribed medication.	MHSIP Report Card	The total  number of adults with a diagnosis of depression who received medication at the range specified by the American Psychiatric Association (APA) guidelines.	The total  number of adults with the same diagnosis who were prescribed medication	Enrollment/encounter data: patient records	

INDICATOR	MEASURE	SOURCE	NUMERATOR	DENOMINATOR	DATA SOURCE	
5.  Appropriate use of psychotherapeutic medications.	This measure tries to assess to what extent the plan uses psychotherapeutic medications
appropriately by determining  what percentage of enrollees given psychotherapeutic drugs were diagnosed with a condition that warrants such a prescription (including senile or presenile psychosis, alcoholic psychosis, drug psychosis, transient organic psychosis, chronic psychosis, schizophrenic psychosis, affective psychosis, paranoid states or other non-organic psychosis). 	HEDIS 3.0	The number of enrollees who were prescribed a psychotherapeutic drug who had one of the following diagnosis:
(senile or presenile psychosis, alcoholic psychosis, drug psychosis, transient organic psychosis, chronic psychosis, schizophrenic psychosis, affective psychosis, paranoid states or other non-organic psychosis).	The number of enrollees who were prescribed a psychotherapeutic drug.	Clinical Records Data	

INDICATOR	MEASURE	SOURCE	NUMERATOR	DENOMINATOR	DATA SOURCE	
6.  Family  visits for children 12 years of age or younger.	Given any ambulatory treatment activity (claims, authorization, or encounter) for a child aged 12 years and younger, then also an activity (claims, authorization, or encounter)  for a family visit. {The percentage of children for whom this is the case}	AMBHA PERMS	The number of children at least 12 years of age or younger who have received at least on ambulatory treatment or activity (claims, authorization, or encounter) in the first 11 months in a calendar year for whom there is at least 1 family visit in a calendar year.	The total  number of children aged 12 years and younger treated during the first 11 months of a calendar year.	Paid Claim Data
Authorization Data
Encounter Data	

INDICATOR	MEASURE	SOURCE	NUMERATOR	DENOMINATOR	DATA SOURCE	
7.  Consumer satisfaction with services. (Outcome)	(a) AMBHA PERMS
Access: Satisfaction with time interval to first appointment.
Intake: Degree of satisfaction with intake worker.
Clinical Care:  (a) Degree of satisfaction with therapist.  (b) Willingness to recommend therapist/program.
Outcome: Consumer assessment of outcome.  Global Satisfaction:  Rating of overall satisfaction.

(b) MHSIP Consumer Survey
To be determined.

(c) CAHPS
To be determined.	Consumer Satisfaction Survey Data
(see attachments)

(b) MHSIP Consumer Survey
(see attachments)

(c) CAHPS Behavioral Health Module
(see attachments)
		.	Mail
Phone

To be determined.

To be determined.	

INDICATOR	MEASURE	SOURCE	NUMERATOR	DENOMINATOR	DATA SOURCE	
8.  Benchmarked and risk adjusted percentage of consumers who receive only one treatment  visit. (Access) 

	(a) For each of the following age, sex, and ethnic grouping: the total number of enrollees receiving one mental health services in the past year, divided by the total number of enrollees.  
Age: 0-21, 22-64, 65+
Sex: Male, female
Ethnicity: (1) White, African American, Asian, Other
(2) Hispanic, non-Hispanic

(b) For the same age, sex, and the ethnic grouping: the total number of enrollees receiving one and only one mental health service in the past year, divided by the total number of enrollees receiving one or more mental health services in the same year.	MHSIP Report Card

MHSIP Report Card

	The total  number of enrollees receiving one mental health services in the past year.

The total  number of enrollees receiving one and only one mental health service in the past year.	The total number of enrollees.

The total number of enrollees receiving one or more mental health services in the same year.	Enrollment/encounter data

Enrollment/encounter data